Abrod ("Abrod", "we", "us" or "our") provides digital financial access services, onboarding flows, identity verification, bank account request functionality, transaction-related services, and investment-related features through the Abrod platform, website, mobile application, and related services (together, the "Services"). This Privacy Policy explains how we collect, use, process, disclose, share, transfer, and protect your personal information when you access or use our Services.
We understand the importance of your personal information and are committed to protecting it in accordance with applicable data protection laws and regulations. We will not use your personal information for any purpose that is not covered by this Privacy Policy without notifying you and, where required, obtaining your consent. This Privacy Policy applies to all Services made available by Abrod. If you do not agree with this Privacy Policy, please do not use or access the Services. By using the Services, you acknowledge that you have read and understood this Privacy Policy. If you have any questions, please contact us at info@a-brod.com. Last updated: 2 April 2026.
To improve our Services, we may collect limited usage and device-related information in connection with website and app analytics. We currently use Google Analytics to understand how users interact with our Services, improve performance, and optimise the user experience. Where required by applicable law, non-essential analytics technologies will only be used after you provide the required consent. You may also manage cookie preferences and related permissions through your browser or device settings.
For the purposes of this Privacy Policy, "Personal Information" means information that identifies you or can reasonably be linked to you. "Identification Information" means information used to verify your identity or eligibility to use certain Services. "Usage Information" means information relating to your access to and use of the Services. "Third Party Information" means information relating to you that we receive from third parties in connection with the Services. "Investment Information" means information relating to your investment preferences, investment activity, eligibility, suitability, and participation in any investment-related features made available on the platform.
We may collect personal information from you directly, automatically through your use of the Services, and from third parties where necessary to provide the Services, verify identity, process requests, support transactions, support investment functionality, comply with legal or regulatory obligations, and improve the user experience.
When you register for an account, apply for KYC or onboarding, request access to banking or payment features, participate in transaction flows, apply for investment-related services, or otherwise use regulated or verification-based Services, we may collect personal information including your full name, residential address, country of residence, email address, telephone number, date of birth, nationality, government-issued identification details, photographs or selfies, copies of identification documents, proof of address documents, and any other information reasonably required to verify your identity, assess eligibility, provide the Services, or comply with legal and regulatory obligations.
Where you use the Services on behalf of a company, group, organisation, or other legal entity, we may also collect information such as company registration details, incorporation documents, registered address, ownership information, authorised representative details, director or shareholder information, and supporting identification documents for relevant representatives or beneficial owners where required.
We may collect information used to create and manage your account, such as login credentials, account preferences, profile details, communication preferences, support history, records of consents, and information you submit when completing forms or updating your account profile. You are responsible for keeping your account information accurate and up to date.
Where the Services include bank account requests, payment rails, remittance functionality, stored payment methods, payout arrangements, or related financial workflows, we may collect information such as bank account details, beneficiary details, debit or credit card details, transaction references, payment instructions, account opening request data, account status information, and supporting documentation required to process your request or support regulated service delivery.
When you use transaction-related features, we may collect information concerning your activity on the platform, including deposits, withdrawals, transfers, payment activity, recipient details, transaction amounts, transaction history, wallet or account balances where applicable, customer support interactions, transaction-related communications, and records needed to investigate disputes, protect users, and maintain platform integrity.
Where Abrod provides investment-related features, opportunities, listings, subscriptions, portfolio functionality, or related financial participation workflows, we may collect and process investment-related information such as your investment preferences, expressions of interest, subscription requests, eligibility responses, source of funds information, source of wealth information, appropriateness or suitability responses where relevant, portfolio interactions, investment transaction records, and communications relating to investment opportunities or related due diligence. We may use this information to operate the investment module, assess access eligibility, process participation requests, maintain records, improve investment-related features, and comply with applicable legal, financial, and regulatory requirements.
When you access or use the Services, we may collect certain Usage Information, including your IP address, browser type and version, device type, operating system, app version, language preferences, login information, date and time of access, pages or screens viewed, page interactions, session activity, referral URLs, crash or diagnostic information, and general website or app usage data. We use Usage Information to operate the Services, monitor performance, enhance user experience, prevent fraud or misuse, support investigations, and improve platform quality.
We use Google Analytics to help us understand how visitors use our website and Services. Google Analytics may collect information such as IP address, browser and device information, usage patterns, pages visited, session duration, and interaction data. We use this information for analytics, performance measurement, and service improvement. Where consent is required for analytics cookies or similar technologies, Google Analytics will be used only after the relevant consent has been provided.
We may receive information relating to you from third parties where this is necessary to support the Services. This may include information from identity verification providers, banking or payment partners, financial institutions, fraud prevention providers, analytics providers, public databases, sanctions or screening services, regulatory authorities, customer support tools, investment-related service providers, or other partners involved in the delivery, verification, monitoring, or lawful operation of the Services. We may use Third Party Information to verify identity, assess eligibility, process requests, detect fraud, support compliance processes, investigate issues, and maintain the security and integrity of the platform.
To simplify registration or login, Abrod may offer login options through selected third-party account providers. Where you choose to use such a login method, and where supported by the provider, we may collect information such as the unique user identifier associated with that provider, display name, email address, and profile image, to the extent made available and authorised by you. We will use this information for login authentication, account linking, user verification, and account security purposes.
Because certain Abrod Services involve financial onboarding, banking requests, transactions, and investment-related activity, we may collect and process personal information for know your customer, customer due diligence, anti-money laundering, fraud prevention, sanctions screening, counter-terrorist financing, regulatory reporting, and related compliance purposes. This may include verifying your identity, checking your eligibility to use the Services, assessing whether additional review is required, monitoring account or transaction behaviour, and maintaining records required by applicable laws, regulations, or regulated service providers.
Where required for compliance, onboarding, banking, transaction, or investment-related purposes, we may request or collect information and supporting evidence relating to your source of funds and source of wealth. This may include information about how you obtained funds used in connection with the Services, the nature of your income or assets, supporting financial documents, transaction history, and other information reasonably required to satisfy due diligence, compliance, fraud prevention, or regulated service obligations.
Where investment-related features are offered, we may collect and process information needed to assess eligibility, appropriateness, suitability, investor profile, financial circumstances, knowledge and experience, risk appetite, investment objectives, and related regulatory or operational requirements. We may use this information to determine whether certain opportunities or features can be made available to you, to support investor onboarding and ongoing monitoring, to maintain audit trails, and to comply with legal and regulatory obligations applicable to investment-related services.
We may use your personal information to create and manage your account; verify your identity; perform KYC and customer due diligence; process bank or account requests; facilitate transactions; operate payment and investment-related features; assess suitability or eligibility where relevant; communicate with you about your account or requests; provide customer support; investigate disputes or suspicious activity; protect users and the platform; conduct analytics and service improvement; maintain business records; and comply with legal, regulatory, tax, reporting, anti-fraud, anti-money laundering, counter-terrorist financing, sanctions screening, and other compliance obligations where applicable.
Depending on the circumstances, we may process your personal information where it is necessary to enter into or perform a contract with you, to take steps at your request before entering into a contract, to comply with legal obligations, to pursue our legitimate interests in operating and improving the Services and protecting the platform, and, where required, on the basis of your consent, including in relation to certain cookies, analytics technologies, or optional features.
When you use the Services, we may use cookies and similar technologies that are stored on your device. These technologies help us recognise you, remember preferences, understand usage patterns, improve functionality, maintain security, and support website performance and analytics. Some cookies may be essential to the operation of the Services, while others are used for analytics or related performance purposes. You can manage cookie preferences through your browser settings, and where required by law we will request consent before using non-essential cookies.
We do not sell your personal information. We may share or disclose your personal information only where necessary for the purposes described in this Privacy Policy, including with service providers, identity verification providers, banking and payment partners, analytics providers, customer support providers, professional advisers, affiliated entities, investment-related service providers, or competent authorities where required by law or regulation. We may also disclose information where necessary to protect our rights, enforce agreements, prevent fraud, respond to lawful requests, support investigations, complete corporate transactions, or ensure the safe and lawful operation of the Services.
We currently use processors located within the UK or the European Economic Area in connection with the website and Services described in this Privacy Policy. We do not currently use processors outside the UK or EEA for these Services. If that changes, we will update this Privacy Policy and implement appropriate safeguards where required by applicable law.
We adopt technical, organisational, and administrative measures designed to protect personal information against unauthorised access, misuse, loss, disclosure, or alteration. These measures may include secure hosting arrangements, access controls, internal confidentiality measures, staff access restrictions, monitoring processes, and periodic reviews of our information security practices. Although we take reasonable steps to protect personal information, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, manage accounts, process transactions, operate investment-related features, maintain records, resolve disputes, respond to enquiries, comply with legal or regulatory obligations, and protect our legitimate interests. Retention periods may vary depending on the type of information, the Service used, applicable legal requirements, and whether the information is needed for compliance, audit, security, dispute-resolution, or investment record-keeping purposes.
Subject to applicable law, you may have the right to request access to your personal information, request correction of inaccurate information, request deletion, request restriction of processing, object to processing, request portability where applicable, and withdraw consent where processing is based on consent. We may need to verify your identity before responding to your request, and certain requests may be limited where we are legally required or otherwise entitled to retain or continue processing specific information.
We may anonymize or aggregate information so that it can no longer reasonably be linked to an identified individual. We may use anonymized or aggregated data for business purposes such as analytics, service improvement, operational reporting, research, fraud prevention, performance analysis, and product development. This information does not identify you personally.
The Services may contain links to external websites, app stores, partner pages, regulated providers, investment-related materials, or third-party platforms. We are not responsible for the privacy practices, content, or security of external sites or services, and you should review their privacy notices before submitting any personal information to them.
We may update this Privacy Policy from time to time to reflect changes in our Services, user flows, legal requirements, technology, or business operations. When we do, we will publish the updated version on this page and revise the last updated date where appropriate. Your continued use of the Services after an updated version becomes effective will be subject to the revised Privacy Policy.
You may request that we delete personal information we hold about you by contacting us at info@a-brod.com. We will assess and respond to your request in accordance with applicable law. Please note that we may retain certain information where necessary to comply with legal or regulatory obligations, prevent fraud, resolve disputes, enforce agreements, complete transactions, perform ongoing compliance checks, or maintain appropriate records relating to account, transaction, KYC, banking, compliance, or investment activity.
If you have any questions about this Privacy Policy, your personal information, or the way Abrod handles personal data, please contact us at info@a-brod.com.
If you want to access the market-leading opportunities while driving positive, economic, and social development in emerging economies.